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Conversion


What is happening?


On Friday November 6, 2009 after 4:01pm EST, VenGrowth Asset Management Inc. will be converting to CIBC Mellon from the current back-office provider.

The conversion includes all funds under the VEN code, both Criterion and VenGrowth.

What are the specific details?

The following items will NOT change:

  • Management Company Code = VEN
  • Fund Numbers
  • Fund Company Account Numbers
  • Client Services telephone number = 1-800-461-4814
  • Non-financial updates (NFU) will continue to be accepted through FundSERV without interruption.

The following items WILL CHANGE:

  • Wire order placement through FundSERV will be interrupted for one week:
  • Trading for Weekly priced funds (VenGrowth) will be direct only effective
    Friday October 30, 4:01pm EST.
  • Trading for Daily priced funds (Criterion) will be direct only effective
    Tuesday November 3, 4:01pm EST.
  • FundSERV trading will be available on Monday, November 9.
  • Fax number will change effective Monday, November 9 to 1-888-364-7698
  • Courier and mailing addresses will change effective November 9 (see below)

Procedures for direct trades:

All direct financial transactions for trade dates up to and including Friday November 6
should be faxed to 1-800-593-5592 or couriered to 1 - 30 Adelaide St E, Toronto, ON M5C 3G9.

A cheque must accompany all direct purchase requests.
Previously accepted wire orders that remain unsettled will be cancelled/force settled at close of business November 6 if settlement documents have not been received.

What if I have an adjustment/LOI to submit before November 6?

Submit adjustment or LOI requests as direct trades, above.  Adjustments will be handled on a best efforts basis, but if complex, may need to be delayed until the week of November 9.  Additional dilution costs for the one week delay will be at VenGrowth’s expense.

New Contact Information for VEN Funds – Effective Monday November 9

Courier Address:

Mailing Address

VenGrowth Asset Management Inc.

VenGrowth Asset Management Inc.

320 Bay St, 2nd floor

320 Bay St

Toronto, ON M5H 4A6

P.O. Box 1

 

Toronto, ON M5H 4A6

Processing Fax Number:                 1-88-VENGROWTH (or 1-888-364-7698)

Client & Dealer Services Phone:    1-800-461-4814

N.B. None of VenGrowth, Criterion or their agents will accept any responsibility or liability for misdirected documents before or after the conversion date.  All efforts will be made to redirect documents until November 20, 2009 but in no case will trade date or execution be guaranteed.

 



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*VenGrowth means VenGrowth Asset Management Inc., its affiliates and the Funds that they manage, as the case requires.

©2009 VenGrowth